David Brown – Director of Operations

David manages the Housing Services Team and is responsible for all of Pine Court’s operations. He is also responsible for the development of strategies for the provision of effective and co-ordinated services to our customers.

Shaun Williams – Senior Housing Officer

Shaun manages all tenancy matters for tenants living in Wirral.  Shaun will also be your Housing Officer if you live in the Liverpool 1 or 8 districts (including Chung Hok House but excluding Pine Mews and the Rialto blocks).

His duties include dealing with anti-social behaviour, resident involvement, allocations and lettings and environmental issues. He is also responsible for dealing with tenant rent and service charge account issues.

Gerry Thorpe - Housing Officer

Gerry manages all tenancy matters for tenants living in Pine Mews (excluding Chung Hok House). Gerry will also be your Housing Officer if you live in the Liverpool 4, 6, 7, 13, 15, 17 and 18 districts. He also manages the Rialto blocks in Liverpool 8.

His duties include dealing with anti-social behaviour, resident involvement, allocations and lettings and environmental issues. He is also responsible for dealing with tenant rent and service charge account issues.

Wilson Lau – Bi-lingual Housing Assistant

Wilson provides housing and administration support to the Team and deals with customer enquiries and he also provides general re-housing advice to applicants.

He also provides bi-lingual services to support our customers at Chung Hok House.

Jacque Atkin – Bi-lingual Housing Assistant

Jacque provides housing and administration support to the Team and deals with customer enquiries and she also provides general re-housing advice to applicants.

She also provides bi-lingual services to support our customers at Chung Hok House.

Karen Hui - Bi-lingual Housing Assistant

Karen provides housing and administration support to the Team and deals with customer enquiries and she also provides general re-housing advice to applicants.

She also provides bi-lingual services to support our customers at Chung Hok House.

Katie Chen – Housing Apprentice

Katie is on a two year apprenticeship and provides bi-lingual administration support, including the provision of front line services to customers.

She is studying towards an NVQ in Housing and will shadow members of the team during her apprenticeship to gain further knowledge and skills of the business.