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Health and safety update: Coronavirus (COVID-19)

In light of recent developments regarding coronavirus (COVID-19) we have taken the decision to close our offices at Nelson Street and Atlantic House until further notice.

We will keep you updated with additional information as soon as it becomes available. You can still contact our Customer Service Centre during this time on 0151 709 6878.

We appreciate your understanding and cooperation.

If we are due to visit your home it’s important to let us know if you’ve been advised to self-isolate.

If you have symptoms, or if you or any of your family members or close contacts have travelled to any of the significantly affected countries in the last 14 days, please advise our Customer Service team.

Government advice

Public Health England

What you need to know about coronavirus (COVID-19).


Find out how you can spot coronavirus symptoms, potential risks and what you can do to keep safe.

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