The National Federation of Housing’s Homes at the Heart theme this week is ‘Prosperous Communities’, which focuses on how housing providers support their communities by championing diversity, establishing apprenticeships and employment schemes, funding tenant and community initiatives, and doing everything they can to help communities thrive.
Through Pine Court Housing Association’s apprenticeship programme, those looking to start a career in housing are given the opportunity to achieve an NVQ Level 2 qualification in Housing, while working alongside a team of talented and experienced housing professionals.
Tracy Lin, Pine Court’s most recent Bi-Lingual Housing Apprentice, recently received an overall grade of Distinction in her Level 2 Housing/Property Management Assistant Apprenticeship.
Shaun Williams, Senior Housing Officer at Pine Court Housing Association, said:
“Since coming to Pine Court Tracy has been a breath of fresh air. She has a fantastic willingness to learn and her Distinction grade will come as no surprise to those who work with her.
Tracy’s hard work and professionalism is appreciated by our customers and colleagues every day. She truly is a credit to Pine Court and the Chinese Community and no doubt has a bright future in housing.”
Originally born in Guangdong, Tracy speaks Cantonese, Mandarin and English and she has lived in Liverpool for over 15 years.
Not only has Tracy been putting her language skills to good use at Pine Court, she has also drawn on her customer service experience gained from working in busy Chinese restaurants.
Tracy had this to say about her time as an Apprentice:
“I feel very happy and excited that to have joined the apprenticeship programme at Pine Court. I didn’t have much knowledge of housing, but since starting my apprenticeship I have learned so much and developed essential skills with the help of my colleagues in the Group. Every day is different and I always learn something new. I would to say a big thank you to our Director, my Line Manager and all my colleagues. I ‘m grateful for all of your help and continued support.”