Universal Credit

Universal Credit is a single monthly payment for people in or out of work on low income. It will replace six existing benefits and is currently being rolled out across the UK. The new system is based on a single monthly payment, transferred directly into a bank account.

From November 2017 in Wirral and March 2018 in Liverpool any changes to your benefit will result in you migrating to the Universal Credit Full Digital service. Changes could include going in and out of work or any adjustment to your housing benefit claim. Watch this short video to understand how the Universal Credit Full Digital service works.

Benefits will be paid to you electronically, such as through a bank account or credit union account, so it’s important that you start thinking about what type of account you would like your benefits to be paid into.

The following options are available to you:

  • If you have an existing bank account you could arrange for your benefits to be paid into this
  • You could contact a bank of your choice to set up an account with them
  • If you want to set up a secure account to save money, you can find your local Credit Union here

For tenants in receipt of Universal Credit you will be required to pay your rent direct to One Vision Housing, unlike housing benefit which comes direct to us.

Watch this short video to understand how Universal Credit will help to make work pay, the support that claimants will get and what will be expected in return.

If you require any help or advice with applying for benefits, please contact us.