Our Code of Behaviour

We are committed to providing the highest quality housing services and customer experience. To ensure we uphold this commitment, we have established a Code of Behaviour that guides our actions and interactions. Our team is dedicated to:

  • Professional Competence – Delivering services to the highest standards.
  • Respect – Treating everyone with dignity and equally.
  • Honesty – Being truthful and transparent in communications with our customers.
  • Accountability – Taking responsibility for our actions.
  • Pride in work – Delivering work that we’re proud of.

We strive to achieve our mission of creating opportunities and changing lives by creating a positive and productive working environment for our employees. Together, we can build a better future for our communities.


Let us know your feedback

Your feedback helps us shape our services. Please take a moment to complete the short survey below to let us know your thoughts on how we’re doing based on our Code of Behaviour.

Professionally Competent

*Competent meaning: skill, capability, expertise and knowledge

Respectful

Honest

Accountable

*Accountable meaning: Providing a response, accommodating your requests and understanding your circumstances

Take pride in their work

This page was last updated on 28/11/2024