As a specialist provider of housing services to the Chinese and South East Asian communities, Pine Court Housing Association (PCHA) is committed to promoting equality, diversity and inclusion in everything it does.

We aim to make all of our services accessible to all and in the process, you will be treated fairly, with dignity and respect. We will work together with all of our customers to ensure that this commitment is met across our entire organisation.

Our vision is ‘Inclusive and Diverse Communities’.

To help achieve this vision we will:

  • Challenge social, economic and cultural barriers which will lead to an improved reputation, being recognised as a leading Black and Minority Ethnic (BME) association
  • Continue to provide bilingual services which will enable Chinese speakers to access the full range of services and facilities generally available to the wider community
  • Positively promote cultural tolerance and cohesion which in turn, will eliminate discrimination
  • Ensure that all staff are trained on the importance of Equality, Diversity and Inclusion and are well equipped to deal with our customers’ individual needs