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Top tips for moving into your new home

Moving into a new home marks the start of an exciting chapter, but we understand there is also a lot to do. This guide is designed to help you navigate the important steps before you settle in.

Try to focus on key priorities first, setting achievable goals to make the process smoother. And remember, our dedicated team is here to support you – please don’t hesitate to reach out if you need assistance.

Moving home checklist:

    • Setup your rent payment for peace of mind: You might need to setup a direct debit for your rent payment or arrange for Universal Credit to pay us.
    • Register for our customer portal and manage your account online: My account
    • Contact the gas and electricity suppliers: When you move in to your new home, you will need to provide meter readings to ensure your first bill is correct.
    • Register your new address: You need to register for Council Tax at your new address.
    • Register with the water company: Contact your water provider to let them know you have moved in and ensure your first bill is correct.
    • Compare home broadband prices: If you wish to install home broadband, it’s a good idea to compare prices from different provider to ensure value for money.
    • Take out home contents insurance: This insurance helps protect your belongings against unexpected events.
    • Pack a box of essentials for your first night: Include things like tea, cereal bars, milk, toilet paper, personal essentials and anything else you will need as soon as you arrive.

    • Royal Mail: Arrange for your post to be sent to your new address.
    • Utility companies: Update your gas, water, telephone, and electricity providers with your new address.
    • Local council: Ensure you contact the local council to let them know you are leaving your old address and provide your new details.
    • Doctor and dentist: If you are moving to a new area, you will need to register with a new doctor and dentist.
    • TV Licensing: Let them know you have moved.
    • DVLA: Ensure you contact the DVLA to update the address on your driving licence (if you have one).
    • Bank: Tell your bank you have moved and amend any direct debits or standing orders relating to your home.
    • Other services: Contact insurance companies, mobile phone companies, or grocery delivery services you use to register your new address.
    • Friends and family: Make sure everyone who needs to know your new address has it.
    • Schools and nurseries: If you have children, update their school or nursery with your new address.

    • Fuse box: You need to know where this is in case you have to turn off the electricity.
    • Gas and/or electric meters
    • Smoke detectors: Test the batteries and ensure they are in full working order.
    • Water stop tap: Locate the stop tap and ensure you know how to turn off the water in an emergency.
    • Water meter: If applicable

    • Removal company: If you are using a company for your removals, make sure you have agreed on the moving date and time.
    • Childcare on moving day: If you have children, it can be helpful to arrange for a friend or family member to look after them on the day you move.
    • Meter readings on arrival: Write down the readings on the gas and electricity meters as soon as you move in.
    • Public transport: Find out about transport links around your new home.

If you have any questions regarding moving into your new home, please contact us.

This page was last updated on 21/05/2025