Anti-social behaviour (ASB) is any aggressive, intimidating or destructive activity that damages or destroys another person’s quality of life.

We believe that everyone has the right to enjoy their homes and communities without fear in clean and healthy surroundings.

Our Housing Officers work towards:

  • Tackling anti-social behaviour
  • Helping victims, witnesses and vulnerable people
  • Improving our neighbourhoods
  • Developing community spirit

We do not tolerate any types of disruption that causes nuisance or annoyance to our tenant’s lives and have specialised staff to deal firmly and fairly with those who persist in this type of behaviour. ASB and nuisance are a breach of tenancy conditions and could result in the loss of a Pine Court property.

We work closely with police and other agencies to identify problems, share our knowledge, and work in partnership for the benefit of our customers and their neighbourhoods.

We take a proactive approach to tackling ASB using a variety of enforcement and preventative measures such as:

  • Mediation
  • Warning letters
  • Acceptable behaviour contracts
  • Youth diversionary activities
  • Increased security measures for homes and estates
  • Anti social behaviour orders
  • Injunctions and evictions.

If you have been affected by anti-social behaviour (ASB) and would like further support or advice you can contact us by calling us on 0151 709 6878 or email contactus@pinecourt-housing.co.uk

Alternatively you can visit: www.victimcaremerseyside.org

Be assured that any information given to Pine Court in confidence will not be passed to the other party unless you give your consent.

Information may be shared with partner organisations where this is appropriate and allowed by legislation (specifically the Data Protection Act 2018, United Kingdom General Data Protection Regulation (UK GDPR), Crime and Disorder Act 1998 and Anti-Social Behaviour Crime and Policing Act 2014 or where this is felt to be necessary to protect the public interest.

Additional Support

The following organisations can provide additional information and support relating to anti-social behaviour:

Quarterly Review

We are committed to reporting on our ASB performance quarterly.

Quarter One (April – June 2021)

  • Average number of days to resolve an ASB case = 5.12 days
  • Number of new ASB cases per 1,000 properties = 32
  • % satisfied with the outcome of their ASB case = 100%

Quarter Two (July – Sept 2021)

  • Average number of days to resolve an ASB case = 5.53 days
  • Number of new ASB cases per 1,000 properties = 42
  • % satisfied with the outcome of their ASB case = 100%

Quarter Three (Oct – December 2021)

  • Average number of days to resolve an ASB case = 1.66 days
  • Number of new ASB cases per 1,000 properties = 6
  • % satisfied with the outcome of their ASB case = 100%