At Pine Court Housing Association, we are committed to providing the highest quality housing services and customer experience. To ensure we uphold this commitment, we have established a Code of Behaviour that guides our every action.
This code is built on five core principles:
- Professional competence: Delivering services to the highest standards.
- Respect: Treating everyone with dignity and equally.
- Honesty: Being truthful and transparent in communications with our customers.
- Accountability: Taking responsibility for our actions.
- Pride in work: Delivering work that we’re proud of.
We believe that these principles are the foundation of a strong and trusting relationship. But we can’t truly know if we’re living up to our promises without hearing from you.
Let us know your feedback
Your feedback is invaluable. It helps us identify what we’re doing well and, just as importantly, where we can improve. By sharing your thoughts, you are directly contributing to the continuous improvement of our services and helping us build a better future for our communities.
Please visit our Code of Behaviour page on our website to access the short survey. Your responses are confidential and will be used to help us shape our services and ensure we are always meeting our commitment to you.
Thank you for being a part of the Pine Court community. Together, we can make a better future.