Policies
We promote equality, diversity and inclusion in all our activities and are committed to developing an organisational culture which values people from all sections of the community and the contribution each individual can make to our work.
The aim of our policies is to support these commitments by providing a framework for continuous improvement. Please note that some of our policies may refer to our parent organisation, The Sovini Group.
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- Access to Properties Policy
- Affordable Rent Policy
- Aids and Adaptation Policy
- Anti-Social Behaviour Policy
- Asbestos Management Policy
- CCTV Policy
- Communal Areas Policy
- Compensation Policy
- Customer Empowerment Framework Policy
- Complaints, Appeals and Feedback Policy
- Damp, Mould and Condensation Policy
- Data Protection
- Domestic Abuse Policy
- Electrical Gates Policy
- Environmental Management Policy
- Equality Diversity and Inclusion Policy
- Fair Access and Exit Policy
- Fencing Policy
- Fire Safety Policy
- Gas Safety Policy
- Harassment and Hate Crime Policy
- Health and Safety Policy
- Hoarding Management Policy
- Housing Need and Access to Housing
- Independent Living Privacy Policy
- Legionella Control Policy
- Lift Maintenance Policy
- Lone Working Policy
- Mobility Scooters in Communal Areas Policy
- Needs and Risk Assessment Policy
- Periodic Electrical Testing Policy
- Preserved Right to Buy and Right to Acquire
- Recharge Policy
- Rent Payment and Arrears Recovery Policy
- Rent Setting Policy
- Rent to Buy Policy
- Repairs, Maintenance and Planned Works Policy
- Residential Leaseholders Policy
- Right to Acquire and Preserved Right to Buy Policy
- Safeguarding Adults Policy
- Safeguarding Children Policy
- Service Charge Policy
- Starter Tenancy Policy
- Tenancy Policy
- Tenancy Transfer, Succession and Mutual Exchange Policy
- Unacceptable Behaviour Policy
- Visitors and Guest Room Policy
- Work Placement Policy
If you need help understanding these policies, please contact us.